KISS Store NEW STORE
kissbooks.com · Shopify
Welcome back.
Where would you like to order?
A little help.
Why do you have several stores?
We’re building a new KISS Store with a wider product selection and an online designer coming soon. MyKiss remains available during the transition.
These are separate ordering systems. Products, prices, shipping and account benefits differ.
Which account have I used before?
If you’ve been with KISS for years, you most likely use MyKiss. Check the website address in your previous order emails.
Can I transfer my Store Credit?
Yes. Support can move your Store Credit between MyKiss and KISS Store. For technical reasons, it can be available in only one store at a time.
Why are we planning to close MyKiss?
MyKiss no longer delivers the experience we want to offer you. Our new KISS Store will offer a much wider product selection and a new online designer, coming soon.
SmartAlbums vs KISS Designer?
The full SmartAlbums app works with multiple labs and supports image exports. KISS Designer is our branded desktop app for KISS orders and does not export JPG files.
Both use a SmartAlbums account. MyKiss credit and GOLD, SILVER or BRONZE status don’t apply. You order one album or package at a time, without a shopping cart.
THE PHOTOGRAPHER AREA
Welcome back.
Choose your KISS ordering system.
Why do you have more than one store?
We’re building a new KISS Store with a much wider selection of products and a new online designer coming soon. During the transition, you can still use MyKiss, while KISS Store offers our new collection.
KISS Store and MyKiss are separate stores, with different products, prices, shipping costs and sign-ins. KISS Designer is our desktop app, powered by SmartAlbums, and uses a separate SmartAlbums account.
Discounts and VIP benefits do not automatically carry over. We can transfer Store Credit between MyKiss and KISS Store through support, but the two stores cannot share one credit balance.
Not sure which account to use?
If you’ve been a KISS customer for years, you most likely use MyKiss at my.kiss.us. Sign in with your usual email and password.
To double-check, look at the website address in a previous order email: my.kiss.us is MyKiss; kissbooks.com is KISS Store. The screenshots above can also help you recognise your system.
Still unsure? Contact support with the email address you use for KISS.
My discount or KISS Credit isn’t working.
First check which ordering system your offer names. Signing in with the same email in both stores does not confirm that your discount, Credit or VIP benefits carry over.
Switching between MyKiss and KISS Store? We can transfer your Store Credit. Contact support to arrange the transfer. For technical reasons, your credit balance cannot be shared between the two stores — it can only be available in one store at a time.
Before paying, email support@kiss.us with your ordering system, account email and the offer or code you’re trying to use. We’ll help you check it.
Why are we planning to close MyKiss?
MyKiss no longer delivers the experience we want to offer you. We’re building a new KISS Store to make designing and ordering your products easier, with a much wider product selection and a new online designer coming soon.
Our goal is to give you a better experience, from creating your designs to placing your order.
Why doesn’t my MyKiss password work in KISS Store?
KISS Store uses an email code instead of your MyKiss password. Enter your email on the KISS Store login screen, then use the six-digit code sent to your inbox.
New to KISS? Get to know KISS